The Canadian Association of Optometrists is offering a free webinar – Seeing Clearly, Claiming Right: Best Billing Practices for Eye Care Professionals.
Presenter: Shanti Longstaff, Independent Insurance Broker
Co-hosted by: Canadian Association of Optometrists (CAO) and the Opticians Association of Canada (OAC)
Participate to:
- Learn how group benefits claims are adjudicated
- Identify the roles and responsibilities of the provider, insurer, plan sponsor and plan member
- Understand the importance of verifying eligibility and coverage
- Distinguish between estimates, pre-determinations and actual claims
- Identify common issues with claim dates and documentation
- Clarify the role of prescription validity and medical necessity in claims
- Recognize billing practices that may create unnecessary claim issues
Don’t let a billing mistake lead to a denied claim or put your practice at risk of an insurance audit.
Monday, November 2, 2026
7 p.m. CT | 8 p.m. ET | 6 p.m. PT
Register Now
Thursday, November 5, 2026
5 p.m. CT | 6 p.m. ET | 4 p.m. PT
Register Now
Webinar Details:
- Approximately 45–60 minutes, followed by a live Q&A.
- Designed for optometrists, Canadian Certified Optometric Assistants, optometric assistants and opticians.
- CCOA – approved for 1 continuing education (CE) credit.